Silentnitez.com Help

How much does this service cost? Is this site free?.........................................................................

There are a lot of things you can do on Silentnitez.com that won't cost you a penny! You can use the following services for FREE**:

* Create your own profile
* Search through various profiles
* View pictures
* Send smiles
* Free to reply to mail messages

**Subject to change

How confidential is my profile? Do you tell other members my email address or other personal information?.................

We do not reveal any personal contact information to any other members. Only you choose who you would like to share information with. The only time you would share personal information would be in your personal messages with other members.Your personal information (name, email and password) is kept completely confidential. Members can only see your descriptions, photos and other personality information that you post in your profile. For further details, you can read our privacy statement by clicking privacy below.

How do I sign up? .................................................................................................................................

Signing up is easy! Click on the 'New User?' button below or click here. Then follow the simple steps to complete your registration. It's that simple! Once you have successfully registered, your password is emailed to you. You then use the password and the user name that you create, to access Silentnitez.com.

Why should I use this site when there are other free sites out there?.............................................................................

Because:

It's free to create an account, create your own profile, post up to 3 pictures, send and receive smiles and even respond to messages. So why not? Make yourself more marketable. You have nothing to lose!

Other site charge a fee to send replies - we don't charge a cent to send replies!!

Our powerful custom search tool available to registered members allow you to literally narrow your search to those you'd be really interested in.

Our customer service is open 24 hours a day, 7 days a week including weekends and holidays. We endevour to respond to all e-mail inquiries within 48 hours. How about those other sites?

How do I upload a picture in my profile?................................................................................................................

1) To upload a picture, please click on the 'Browse' button and choose a picture from your computer.

2) Click the 'Upload' button to upload your picture. 3) You may upload 3 pictures in total. You are required to make one picture your 'primary picture'. The primary picture is the picture that will be displayed for everyone to view in the Gallery and on your Member Page.

3) Please choose your primary picture by clicking on 'Set Primary Image' under the picture that you want to display. For best results, make your image/pic 190 pixels(width) x 220 pixels(height).

4) If you are still having troubles uploading your picture/image, please email support@silentnitez.com with your picture and include your username along with your email address used for registration. We will gladly do it for you.

I registered, but I didn't receive my password?.........................................................................................................

If you are using a free based email account such as Hotmail or Yahoo, your email maybe delayed or placed in your Spam/Junk box. If you do not get your password or have lost it, your may recover your password by using the 'Forgot Password' function on the home page.

If the above options fail and you are unable to retrieve your password, please contact support@silentnitez.com with the email address you used to sign up and we will gladly forward to you.

Online Safety Dating Tips!.................................................................................................................

*Don't give out any personal contact information until your instincts tell you that this is someone you can trust. Take your time! It's difficult to get a sense from just a few emails.

*Go at your own pace. If someone pressures you otherwise, they're not for you. Ask a lot of questions and watch for inconsistencies. Now's the time to be a skeptic. Avoid the Cyrano-syndrome. Emails can be deceiving so don't get carried away in email fantasy - wait until you meet before you fall head-over-heels.

*Learn from the experience of other cyber-daters.

*Be sure to see a photo and talk on the phone before you meet. Always meet during the day in an open, public place and provide your own transportation to and fro. Tell a friend where you're going and check in when you return.

*Plan for a short first date so that if you feel uncomfortable, you have an easy way out. Always be polite and say thank-you when you leave.

How do I change my email address or password?.................................................................................................................

You can change your email address or password by clicking on "Edit User Info" for your email address or 'Change Password' for your password after you login to your account.

When someone emails me, where does the email go and how do I respond?..................................................................

When a member sends you a note, it goes straight into your onsite message Inbox. We then send an email to your personal email address to let you know that it's there. To read the note, simply login to the site and go to your Inbox. If you decide to write back, simply click "reply" in the member's note, write your own note and send away. Your note will go straight into the member's onsite Inbox, and we'll let them know it's there with an email to their personal email address. All communications with other members stay onsite so that you never have to give out any personal information until you feel completely ready. Then when you are, you can exchange phone numbers and even meet in person.

When I suspend my membership, does it end my subscription?..................................................................................

No, it does not end your subscription. You may re-activate your account from the 'Suspend/Delete' option once you have logged in.

How can I see who has contacted me? .....................................................................................................................

All notes from other members go straight into your Inbox on the site and are kept there unless you choose to delete them. To read any note, simply login to the site and go to your Inbox. Then, from each member's note, you can click straight through to their profile to check them out. Also, every time you get a new note in your Inbox, we send an email to your personal email address to let you know it's there. In addition, you can see a list of all the members who have contacted you in your inbox.

Why am I not getting responses from other members? ..................................................................................

If you're not getting many responses from other members, below are a few suggestions to help. Most likely you need to spruce up your profile so that you catch peoples' attention. If you're not getting many responses from other members, below are a few suggestions to help. Most likely you need to spruce up your profile so that you catch peoples' attention.

Post photos in your profile. People like to talk to people they can see, so the more photos you have up, the more comfortable people will be emailing to you. In fact, most members only search for and write to people with photos, and that's why members with photos get 8 times more emails!. Your photos should show more than just what you look like -- they should communicate your personality and the things that you love about your life! Ideally, a life that someone would want to be a part of. What should you show? Think fun, happy, warm, interesting, smiles... and think about the things that you love about your life (skiing, painting, partying,traveling,cooking etc.). The first photo should be a headshot and the others can be more creative. Just remember to make them clear, recent and in-focus!

Make your descriptions more descriptive. Snappy descriptions are what it takes for you to stand out in the dating crowd and, more importantly, attract the people who are right for you. The key to writing great descriptions? It's all in the details... in giving specific examples. No one wants to see boring lists of adjectives (nice, smart, funny, successful, attractive). They want specific examples of the things that make you different, interesting and fun to be with. Write like you talk. Pretend you're hanging out with your best friends, telling them exactly what's on your mind.

Write great personal introductory emails. Although "Hey, you look cute, check out my profile," may sound short and sweet, in fact, it is so cliche. When contacting other members, remember to ask yourself, "Why am I writing to this person?" and then tell him/her. Flattery, writing about things you have in common, and a sense of humor will get you everywhere.

Check your personal Inbox on the site. There may be messages waiting there that you're not aware of because maybe you have a "spam guard" in place on your personal email that is keeping our email notices from reaching you. You can set your personal email to recognize email from us so you won't miss future notices. Check with your Internet Service Provider (ISP) or personal email service if you have questions.

Do you monitor or edit my private messages that I might send to other members? .................................................................

No. As a rule, we do not monitor or filter mail messages sent by our members.

However, message histories are recorded. This way if we receive a complaint from a member regarding harassment or insulting messages on our site, we can easily confirm the situation and take appropriate action.